Correspondence from the Provost

Emails sent by Provost Elizabeth Hendrey to QC faculty.

If you're not getting these emails, send an email with your QC email info to poffice@qc.cuny.edu, and we'll add you to the list.

January 11: Multiple Position Form for Spring 2021- Due Jan. 22, 2021

Email Sent on Behalf of Provost Elizabeth Hendrey

Dear Professor,

As a public employee, New York State law and University policy mandate the disclosure of certain information related to the performance of your duties and responsibilities as a full-time member of the faculty. If you have any questions about the policy and its requirements, you may access the materials at http://www.qc.cuny.edu/multiplepositions.

Please report your multiple position activities for Spring 2021 as soon as possible but no later than Jan. 22nd, 2021 by completing the following form (instructions to access the form is at the end of the email):

● Spring 2021 MP Report (Due 1/22/2021): http://bit.ly/mpspring2021

As a reminder:

* Only report work beyond your regular contractual work: outside employment or consultative work, and overload for teaching or non-teaching assignments within CUNY. This at-a-glance guide is useful for determining what is allowable within CUNY: http://www.qc.cuny.edu/about/administration/Provost/Policies/Documents/Multiple%20Position%20Full%20Time%20Faculty.pdf

* Remember that outside work beyond your regular workload cannot exceed 1 day (or 7 hours) per week or its equivalent during the academic year.

* Do not report buy-outs on grants administered by RF CUNY. RF has its own effort reporting processes.

* You must submit this form even if you are on leave this semester.

* Your responses will be reviewed by your Departmental Chair and P&B.

If you have any questions regarding the policy or need further clarification on any of its components, please call the Office of the General Counsel.

If you have trouble accessing the form, please follow the instructions at the end of this message.

Thank you for your prompt response to this request.

Sincerely,

Betsy

Elizabeth Hendrey, PhD

Provost and Vice President for Academic Affairs

http://www.qc.cuny.edu/Provost

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Instructions for Accessing the Form

To fill out the form you must be using the Queens college G-Suite account (not your personal gmail). To do so follow these steps:

1.) Go to the gdrive login page (gdrive.qc.cuny.edu)

2.) Enter your login name (Enter the username first initial last name [example: Jsmith])

3.) Now enter the password you use for connecting to the QC wifi/ logining into your computer (CAMS account password).

4.) Enter the link for the form in the web browser (at the top of the page) to fill out the respective form: http://bit.ly/mpspring2021

If you have difficulty, questions, or need help accessing the form please contact Richard Cardenas (Richard.Cardenas@qc.cuny.edu) as soon as possible.

December 28: Distance Education Plans Due for Winter and Spring 2021 Sessions

Dear Faculty:


This is a reminder to submit your Spring 2021 distance education plan, by filling out this brief survey: https://forms.gle/3U8DyiWDG6Lt6bVB6. (Your EMPLID (CUNYfirst ID) is 123456789.) If you have done so already please disregard this message.

Your response will provide students with important information about your courses (we are sharing it here: https://provost.qc.cuny.edu/schedule) and will be reported to CUNY Central and Middle States. Please submit as soon as possible, and no later than January 6, 2021.

If you have already submitted your plans for all of your courses, thank you!

You will receive an email copy of your responses, which will also contain a link in case you need to make any edits. If you have any questions about this, please email POffice@qc.cuny.edu .

Hope you are enjoying the holidays, and best wishes for the New Year,

Office of the Provost

CUNY Queens College

POffice@qc.cuny.edu

http://provost.qc.cuny.edu

December 17: Flexible Grading Policy and Dec 23 Grade Submission Deadline

Hi all,

Please see the email below sent to all faculty teaching in the Fall 2020 semester.

______________________________________________

Message sent on behalf of QC Hub

Dear Professor,

As you may already know, last week CUNY informed the colleges that we can offer flexible grading for Fall 2020. I’m writing to share with you some points related to this policy that impact grade submission, and to remind you that grades are due Wednesday, December 23.

What is the flexible grading policy? Students enrolled in most classes at QC can convert letter grades from B+ to D- (undergraduate students) or B+ to C- (graduate students) into a grade of Credit (“CR”) or F to No Credit (“NC”). Unlike traditional letter grades, grades of CR or NC do not impact the student’s grade point average (GPA). Some classes will be excluded from this policy. We will post a list as soon as it is available, here:https://provost.qc.cuny.edu/flexible-grading-policy

How should I submit grades? You will submit grades as you normally do, in CUNYfirst, and using the rubric in the drop down menu of the grade roster (HR/Campus Solutions > Self Service > Faculty Center > My Schedule > Grade Roster; grade roster manual: https://bit.ly/3bxgGHK). Please review the following guide If you have questions about grade definitions:https://bit.ly/2jXc8m0.

Grade rosters are now available, and will be open until December 23. This semester it is especially important that you submit your grades by that deadline, to give students as much time as possible to deliberate about their options.

Students continue to have the option to withdraw from your class until December 19, unless you have already submitted your grades.

Students will have between December 24 until January 12 to opt in to CR/NC grades.

What if my students have questions? We are communicating with students about their options with flexible grades this semester, and are posting information about the policy, the list of exempted courses, and answers to frequently asked questions here: https://provost.qc.cuny.edu/flexible-grading-policy. If they have further questions, please ask them to contact KeepLearning@qc.cuny.edu.

Thank you for your ongoing cooperation during this trying time. If you have any questions about grade rosters, please contact Maksuda Khatoon (mkhatoon@qc.cuny.edu).

Sincerely,

James J. Curry, Jr.

Interim Director of QC Hub & Registrar

Queens College

james.curry@qc.cuny.edu

December 10: Grading Info to Faculty From the QC Hub

Hi all,

Please see the email below sent to all faculty teaching in the Fall 2020 semester.

______________________________________________

SENT ON BEHALF OF QC HUB

Dear Colleague,

We hope you and your family are healthy and safe. We at the QC Hub continue to be available to provide you with all of our support and services remotely.

As the end of the Fall 2020 semester approaches, we write to notify you that grade rosters will be available, Monday, December 14. Please note that the deadline for submitting grades for both undergraduate and graduate courses is Wednesday, December 23rd at 11:30 pm (EST).

Grade rosters are accessible at http://home.cunyfirst.cuny.edu (HR/Campus Solutions->Self Service-> Faculty Center->My Schedule->Grade Roster). Look for the grade roster icon to the left of the class name). For step-by-step instructions, see our Faculty Center Grade Roster Manual: https://bit.ly/3bxgGHK.

Queens College employs several grades. It is important to acknowledge the differences among them and to assign the appropriate grade for each student's performance and attendance. For definitions of all grades, go to https://bit.ly/2jXc8m0.

To better assist you in the process of assigning grades, we have included a more detailed explanation of several of the somewhat ambiguous grades:

WU = A grade of "WU" is to be assigned to students who attended a minimum of one class, completely stopped attending at any time before final exam week and did not take the final exam.

INC = This is a temporary grade that may be assigned by faculty in consultation with the student when there is an expectation that the student can pass the course by submitting outstanding work no later than the last day of the following semester. Additionally, the INC grade can be used when a student has been absent from the final exam and a make-up exam is scheduled no later than the last day of the following semester, or its equivalent in calendar time, exclusive of Summer Session.

Faculty can also submit a PEN grade to facilitate the implementation of the procedures for imposition of sanctions related to academic integrity. The PEN grade is not available on faculty grade rosters but can be assigned via the PEN Grade Assignment Form at http://qc.cuny.edu/?id=JYE7.

A few reminders:

Spring 2020: Undergraduate students who receive an INC of PEN grade during the Spring 2020 Semester can opt-in to the CUNY Flexible Grading CR/NC Policy if they have completed the work by December 23, 2020 (Graduate students with an INC for Spring 2020 have until the end of Spring 2021).

Fall 2020: Students have until Sunday, December 13th Saturday, December 19 to officially withdraw from a course without academic penalty.

Please NOTE: Guidance on whether students can exercise an extension to the Spring 2020 CR/NC grading option to Fall 2020 is currently under review - additional guidance will follow.

We encourage you to test your CUNYfirst login credentials and resolve any issues immediately. If you have difficulty logging in, please refer to our troubleshooting guide at http://qc.cuny.edu/?id=5WPY. Most issues related to grading in CUNYfirst can be resolved by one of the methods in the troubleshooting guide. If you still cannot log in, please contact the ITS Help Desk at helpdesk@qc.cuny.edu.

Thank you in advance for your cooperation. If you have questions about grading policies or procedures, please contact Maksuda Khatoon in the QC Hub via email at mkhatoon@qc.cuny.edu. You may also communicate with us at qchub@qc.cuny.edu or via our live chat option available Monday through Thursday, 9 am to 5 pm and Friday 9 am to 1pm at https://www.qc.cuny.edu/registrar/Pages/Welcome.aspx.

Sincerely,

James J. Curry, Jr.

Interim Director of QC Hub & Registrar

Queens College

james.curry@qc.cuny.edu

November 24: Thank You! Warmest Thanksgiving Greetings

Dear Colleagues,

I know that have sent you a lot of emails over the past spring and fall with details about how our online world is working. But for now, I want to send an email not with information and instructions, but as we approach the Thanksgiving holiday, to thank you for all that you have been doing to support our students and make Queens College work during the pandemic.

2020 has been a difficult year, but your efforts have helped the College move through this very difficult time. I truly appreciate working with you.

I wish all of you a safe and happy Thanksgiving!

All my best,

Betsy

~

Elizabeth Field Hendrey

Provost and Vice President for Academic Affairs

Queens College CUNY

65-30 Kissena Blvd.

Queens NY 11367

718-997-5900 (office)

646-867-9799 (cell)

November 2: Use of cameras during class and exams

Dear Faculty:

I hope this email finds you well. I’m writing to communicate important information about proctoring software and about the use of cameras during class and exams. Please familiarize yourself with all of the policies and guidelines outlined in this email and make any necessary adjustments to courses you’re teaching this fall 2020 semester or plan to teach in winter or spring 2021.

Proctoring software: We have been informed by CUNY that, due to multiple concerns and problems, the University will not proceed with the implementation of Proctortrack. It is highly unlikely that CUNY will be able to procure any alternative proctoring software this semester. If you have an exam scheduled for this semester that you feel absolutely requires proctoring, please inform your department chair, so we can discuss the matter and see what is possible.

Cameras during class and exams: Per CUNY policy, you cannot require students to turn on their cameras during synchronous class sessions or during synchronous tests. For your reference, the policy is included below my signature. Please note:

  • If you give an exam where you are asking students to leave their cameras on, students may opt out, and if they do, you must offer them a reasonable alternative assessment.

  • If you notify students of the requirement to leave their camera on in advance of the test format, you may require students to notify you before the exam to let you know they wish to opt out.

  • If you don’t notify students in advance that cameras will be required during a test, or if you don’t provide an alternative assessment in advance of the exam, and students object after the exam is administered, they must be allowed to either drop that test score in exchange for an alternative assessment or, by mutual agreement between you and the student, the exam will not be used and other grades will be weighted more heavily.

For the upcoming Winter and Spring terms, include your course policy on testing and camera use on your syllabus so that students are aware in advance. Camera use during exams can be required, if this requirement is disclosed in advance of students registering for the class. If you plan to require the use of cameras during exams in your winter or spring courses, please notify your department chair in advance, as it is important that we provide students with at least one or two sections which do not require cameras.

Alternative forms of assessment: To help you develop alternative assessments that do not require remote proctoring, CUNY has put together a website with suggestions and references:https://www.cuny.edu/academics/faculty-affairs/funding-opportunities/alternative-forms-of-student-assessment. Two recent pieces from the Chronicle of Higher Education (http://central.ezproxy.cuny.edu/login?url=http://chronicle.com) also provide very useful advice:

Reminder: Thank you to those of you who have already responded to my recent request to provide your distance education plans for the winter and spring semesters. If you have not yet submitted this information, please complete this form for each section you are teaching in winter or spring 2021:https://forms.gle/3U8DyiWDG6Lt6bVB6.

Thank you for all that you do for our students. As always, if you have any questions or concerns, please do not hesitate to reach out.

Betsy

___

Elizabeth Field Hendrey

Provost and Vice President for Academic Affairs

Queens College CUNY

https://provost.qc.cuny.edu


CUNY Policy

Academic Policies, Requirements, and Deadlines: Guidelines regarding Requiring the Use of Cameras during Live Classes

https://www.cuny.edu/coronavirus/academic-continuity/guidance-on-academic-continuity-to-campuses/#Requiring-Use-Cameras-Live-Classes

As is the case with many colleges and universities that have chosen online and distance learning modalities as a result of the COVID-19 pandemic, faculty utilizing Zoom, Blackboard Collaborate and other digital technology to deliver course curriculum/material must be sensitive to issues of privacy. To that end, faculty offering classes through web conferencing digital technology like Zoom cannot require that students turn on their cameras during live classes, unless there is a pedagogical need to do so. Per CUNY’s attendance verification policy (https://www.cuny.edu/wp-content/uploads/sites/4/page-assets/about/administration/offices/registrar/resources/VerificationofStudentEnrollmentPolicy10.20.17-1.pdf), students can meet the engagement threshold for attendance verification through participating in an online discussion about an academic matter, engaging in an online academically related activity, or initiating contact with the instructor to ask a question about the academic subject studied in the course or course-related question, and none of these criteria requires the use of a live camera. In the case of classes in which there is a pedagogical need to require the use of cameras: (1) The requirement for students to be visible on the video should be communicated in advance of registration and enrollment; (2) Students who do not have access to cameras and therefore are unable to comply with the requirement must be accommodated. With respect to whether the use of cameras can be required during the proctoring of exams in web conferencing digital technology platforms like Zoom, students may not be compelled to turn on their cameras during test-taking unless the use of a particular technology or proctoring tool was disclosed prior to the student enrolling in class and/or in the course syllabi.

Additional Resources related to this policy:

October 28: Getting your courses ready for the spring (and winter) terms

Dear Faculty:

Now that students are beginning to enroll in courses for the spring (and winter) terms, please take a few minutes to fill out a form with your distance education plan for each of the courses you’re teaching as primary instructor. Here is the form to use: https://forms.gle/3U8DyiWDG6Lt6bVB6

  • Please respond as soon as possible, and no later than November 15.

  • Your EMPLID (CUNYfirst ID) is 12345678

  • The courses where you’re primary instructor this spring (and winter, if you’re also teaching then) are:

ABC 200 [Sec 1; Class # 12345]; Mode: P, Room: OL-ONLINE

The information you provide will be made available to students at https://provost.qc.cuny.edu/schedule, and will be reported to CUNY Central and Middle States.

Resources to guide you as you teach online are available at https://provost.qc.cuny.edu/guidance-for-faculty, where you will find links to CUNY, State, and Federal policies; information about peer observation of online teaching; advice on student learning assessment, synchronous sessions, and online exams; and guidelines regarding field trips and in-person internships.

Please bear the following in mind as you prepare for the spring semester:

  • Check in with your department and check CUNYfirst to make sure that your course or courses are scheduled correctly: Asynchronous courses should have no meeting days or times, and should indicate “Online-Asynchronous” in the “Room” field for the course (should appear with “OL-02” in the list above). Synchronous courses should list “Online-Synchronous” in the “Room” field (should appear with “OL-01” in the list above) and should have days and times listed.

  • A very small number of exceptions are being considered for hybrid (H) courses that will have an in-person component. Your department chair has more information.

  • If you haven’t already entered your textbook information into CUNYfirst or Akademos, please review and submit your course adoptions at: http://qc.textbookx.com (use your CUNYfirst credentials to log in). If your course doesn’t require a textbook, please mark the course as “Adoptions Not Required”.

It’s important that your course adoptions be listed, because students with financial aid can only use the aid funds for books listed in CUNYfirst/Akademos. Remember that students who are overseas will have a higher cost if your materials require shipping, so consider including a digital edition as an option. If no digital alternative is available, bear in mind that some of your students may experience delays getting your course materials.

Thanks for responding to the survey promptly, and for all that you do to support your students’ learning.

Best wishes,

Betsy

___

Elizabeth Field Hendrey

Provost and Vice President for Academic Affairs

Queens College CUNY

https://provost.qc.cuny.edu

October 16: Multiple Position Form for Fall 2020- Due Nov. 16, 2020

Email Sent on Behalf of Provost Elizabeth Hendrey

Dear Professor,

As a public employee, New York State law and University policy mandate the disclosure of certain information related to the performance of your duties and responsibilities as a full-time member of the faculty. If you have any questions about the policy and its requirements, you may access the materials at http://www.qc.cuny.edu/multiplepositions.

Please report your multiple position activities for Fall 2020 and Spring 2021 as soon as possible. The Multiple Position form for Fall 2020 is due Monday, November 16th, 2020 (and the Spring 2021 Multiple Position form is due Jan. 22nd, 2021 by completing the following forms (instructions to access the form is at the end of the email):

Fall 2020 MP Report (Past Due): http://bit.ly/qcmpfall2020

Spring 2021 MP Report (Due 1/22/2021): http://bit.ly/mpspring2021

As a reminder:

* Only report work beyond your regular contractual work: outside employment or consultative work, and overload for teaching or non-teaching assignments within CUNY. This at-a-glance guide is useful for determining what is allowable within CUNY: http://www.qc.cuny.edu/about/administration/Provost/Policies/Documents/Multiple%20Position%20Full%20Time%20Faculty.pdf

* Remember that outside work beyond your regular workload cannot exceed 1 day (or 7 hours) per week or its equivalent during the academic year.

* Do not report buy-outs on grants administered by RF CUNY. RF has its own effort reporting processes.

* You must submit this form even if you are on leave this semester.

* Your responses will be reviewed by your Departmental Chair and P&B.

If you have any questions regarding the policy or need further clarification on any of its components, please call the Office of the General Counsel.

If you have trouble accessing the form, please follow the instructions at the end of this message.

Thank you for your prompt response to this request.

Sincerely,

Betsy

Elizabeth Hendrey, PhD

Provost and Vice President for Academic Affairs

http://www.qc.cuny.edu/Provost

-------------------------------

Instructions for Accessing the Form

To fill out the form you must be using the Queens college G-Suite account (not your personal gmail). To do so follow these steps:

1.) Go to the grive login page (gdrive.qc.cuny.edu)

2.) Enter your login name (Enter the username first initial last name [example: Jsmith])

3.) Now enter the password you use for connecting to the QC wifi/ logining into your computer (CAMS account password).

4.) Enter the link for the form in the web browser (at the top of the page) to fill out the respective form: http://bit.ly/qcmpfall2020 or http://bit.ly/mpspring2021

If you have difficulty, questions, or need help accessing the form please contact Richard Cardenas (Richard.Cardenas@qc.cuny.edu) as soon as possible.

September 30: QC Navigate Alerts

Dear Faculty:

Last semester, after the pivot to online instruction, faculty were instrumental in helping connect students with supports and resources. Thank you for your important contribution to the well-being of our students.

This semester we hope to make it easier for you to report issues your students are having, and will give you the ability to keep track of how the resolution is going. If you have a student who is experiencing problems, you can now submit an alert for this student using QC Navigate, https://qc-cuny.campus.eab.com.

Alerts currently available:

  • Recurring Absence: student hasn’t been attending class regularly or hasn’t been responsive to emails or other communications from you

  • Missing Essential Assignments: student has missed significant or essential assignments or other required work, and is in danger of receiving a failing grade

  • Needs Academic Support: student should consult with a tutor or peer mentor from the QC Learning Commons (https://www.qc.cuny.edu/learningcommons)

  • Needs Access to Study Space: The Library is making space available to students on a reservation basis

  • Needs Device: we have Chromebooks and iPads available for students to borrow

  • Needs Internet: we are distributing hotspots to students who don’t have reliable Internet access

Alerts that will become available in the near future:

  • Needs financial aid support

  • Needs financial assistance

  • Needs one-time campus access

  • Needs tech support

  • Referral to Behavioral Intervention Team (BIT)

If you have ideas about alerts, we should put in place, let us know by replying to this email.

How to submit an alert:

  1. Login to QC Navigate at https://qc-cuny.campus.eab.com, using your CUNYfirst credentials

  2. Click on “Issue an Alert” on the right side of the screen; this will open up a pop-up:

  3. Enter the student’s name or ID number

  4. Select the reason you believe the student needs assistance

  5. Select the class associated with this alert

  6. Enter any additional information you think may be useful to us (this is optional)

  7. Click “Submit”

  8. You can also find the “Issue a Alert” link on the right panel of any of your students’ profiles.

How to keep track of the resolution:

  • Your student will receive an email with a notification about the alert you have submitted and providing instructions on what next steps the student should take.

  • For alerts that require follow-up, a case will be opened in QC Navigate, and assigned to someone who will be in contact with the student.

  • To view the case and track its progress, click on the “Cases” icon in the left navigation menu, https://qc-cuny.campus.eab.com/cases.

  • We are working on documentation for this functionality of Navigate, which we will make available athttps://eab.qc.cuny.edu/help-training-resources/alerts.

There’s a team of collaborators College-wide aligned to provide these supports, including colleagues from Academic Affairs, Enrollment and Student Retention, Finance and Administration, and Student Affairs. On their behalf, thank you for your continued commitment to supporting our students during this difficult time.

Best wishes,

Eva

Eva M. Fernández

Associate Provost for Innovation & Student Success


August 31: Synchronous sessions, Blackboard course availability, grad students and student photos on QC Navigate

Dear Faculty:

I hope your first few days of the semester are going well.

I’m writing with some reminders, but first a thank you, for submitting your 2020 fall distance education plans promptly. We have posted parts of your responses on https://provost.qc.cuny.edu/schedule, and we are directing students to that page if they report they don’t know how to access your course. If data is missing for any of your courses, please use this form: https://forms.gle/kKQSZd6StVQjCGLR7.

We have had some reports of faculty holding synchronous sessions outside of the scheduled times posted on CUNYfirst. Please remember that any required synchronous sessions you hold this semester may only take place during the posted times and if your course is listed as asynchronous, you may not require attendance at any particular time. Students enrolled in your course are taking other courses, and unposted changes could conflict with their other courses.

We’re also hearing that some students can’t find their course on Blackboard. Blackboard courses are set to “unavailable” by default. If you’re teaching using Blackboard, make sure that you make your course available, by following these instructions: https://support.qc.cuny.edu/support/solutions/articles/15000026731. If you’re not using Blackboard, make sure you communicate clearly with students about how they should access your course materials.

Last, a positive development: QC Navigate is a platform you can use for emailing or texting students, to schedule appointments, and to track advising progress. The platform has information for all of the students you’re teaching this semester, now also including graduate students. Student profiles provide information about your students, and as of late last week also include student photos (from student photo IDs).

I hope your Fall teaching is off to a good start! Please share your successes (and of course your concerns).

Thanks for all your hard work preparing for this semester.

Best wishes!

Betsy

___

Elizabeth Field Hendrey

Provost and Vice President for Academic Affairs

Queens College CUNY

https://provost.qc.cuny.edu

August 25: Fall 2020 – What You Need To Know

Dear Colleagues,

Welcome back to another semester! I wanted to write to you regarding a few important and time-sensitive matters.

As you should have heard today, the College’s safety plan has been approved. I want to emphasize again that Queens College is 99% online for the fall semester. Unless you have specific permission, you should assume that interactions will be virtual. That includes all activities, such as meeting with students. No member of the faculty should feel pressure to appear in person. No member of the faculty should be applying such pressure. Faculty should be mindful not to communicate any expectations that are contrary to current CUNY guidelines.

If you need access to campus regularly in order to be able to do your job, please speak to your chair to submit a request. There must be a clear need demonstrated; it cannot be simply a matter of convenience. You will be assigned specific days and times if your request is approved. If you only need access sporadically, here is the link to apply: https://provost.qc.cuny.edu/departments/access/onetime You must submit a request each time you wish to come to campus.

Please note that all requests are vetted for necessity and safety, and advance approval is required to access any physical space at the College, including your office and your laboratory. The guidance to the campus safety plan can be found at this link: https://www.qc.cuny.edu/Documents/1_Reopening_2020/QC_Fall_2020_Guidance.pdf and a website with more information will be up tomorrow for the first day of class.

Our students are also anxious to know what the fall will bring. We have heard from many of them that they have not heard yet from their instructors, or the Blackboard course sites have not been unlocked. As you prepare for the first day of class, please take the time to email your students to let them know how the course will be conducted. If you already emailed earlier in the summer, please send an update for those students who may have added the class since that time.

Finally, thanks to the many faculty who completed the distance education plan to report how their class will be conducted; if you have not had the chance to do so, the link is here: https://forms.gle/kKQSZd6StVQjCGLR7

Let me take the opportunity to thank you for all you are doing to help the College succeed during the pandemic, redesigning your courses, and supporting your students to help them succeed.

I look forward to a successful semester.

Best wishes!

Betsy

__

Elizabeth Field Hendrey

Provost and Vice President for Academic Affairs

Queens College CUNY

https://provost.qc.cuny.edu

August 18: Fall Distance Education Plan

I hope that your summer is going well and that your loved ones are safe.

As we approach the beginning of the fall semester, I’m writing with a request for information related to the courses you’re teaching, and with some updates about what to expect this term.

Your fall distance education plan: Please take a few minutes to fill out this form for each of the courses you’re teaching: https://forms.gle/kKQSZd6StVQjCGLR7

  • I would appreciate your response to this as soon as possible, and no later than Aug 25, the day before classes start.

  • Your EMPLID (CUNYfirst ID): {provided via email}

  • The courses where you’re primary instructor this semester are: {provided via email}

Information you provide in this survey will be made available to students through a website we set up last spring to manage communication during the ongoing crisis, https://provost.qc.cuny.edu/.

Mode of instruction: Almost all courses this fall are being taught online. The Ad-Hoc Working Group on Reopening approved a very small number of exceptions for courses that can’t be effectively delivered remotely, and even these are being offered with a significant part online.

Guidance for teaching online: Information to guide you as you teach online this fall is available at https://provost.qc.cuny.edu/guidance-for-faculty, where you will find links to CUNY, State, and Federal policies; information about peer observation of online teaching; advice on student learning assessment, synchronous sessions, and online exams; and other resources.

Faculty Online Training: Beginning with the Summer 2020 semester, instructors teaching online must be certified to teach online, with the goal of ensuring that we maintain high quality instruction.

  • CTL began a self-paced online teaching workshop on August 15. You must register before September 21 and work must be completed by Tuesday, December 1st.

  • You will earn a $500 stipend and will be certified for online teaching upon successful completion of all components of the workshop. This certification serves as a credential that can be presented to other institutions as verification of such training.

  • You can also opt for an abbreviated emergency certification which carries a stipend of $150 and certifies you only for Fall 2020 (and Spring 2021 if necessary). To be permanently certified, you will need to complete the full workshop.

  • Instructors with experience teaching online, as well as those who have previously completed an online teaching workshop prior to May 2020 (either via CTL or another entity), may apply for a waiver providing an exemption from CTL training.

  • For information about the required online training, as well as how to obtain a waiver, please seehttps://provost.qc.cuny.edu/guidance-for-faculty/faculty-development

Recording class sessions:

Tools for working remotely: A list of resources for working remotely is available here: https://provost.qc.cuny.edu/studying-working-remotely. We will keep you posted about the availability of Zoom university licenses (expected by the end of August).

Textbooks: If you have not already entered your textbook into CUNYFirst or Akademos, you can go to qc.textbookx.com to review and submit adoptions for any course listed as "Not Submitted" or "Missing Adoptions." If you will not be submitting a textbook adoption for the term, please log in with your CUNYFirst ID and mark the course as "Adoptions Not Required."

Please be aware that if you have chosen a hard copy book rather than a digital textbook, that any students who are overseas (which some of our international students are this semester) will have a higher cost to purchase from Akademos due to shipping costs, and may experience delays in getting the book(s) shipped to them. If there is a digital alternative, you may wish to consider offering that as well. If there is not, please understand that these students may be delayed in getting access to the book(s).

Connecting your students with help: A list of resources for students is posted here: https://provost.qc.cuny.edu/students. Please direct your students to this page, if they need access to tools, need to borrow a device, are having Internet connectivity issues, etc. Students may also send an email to KeepLearning@qc.cuny.edu if they encounter difficulties or run into issues they can’t resolve on their own.

Access to campus. Many of you are asking about library, computer lab and office access. The Ad-Hoc Working Group is currently working on this plan and will be issuing further guidance once our plan has been reviewed by CUNY and New York State.

Given these extraordinary circumstances, it is possible further changes will be mandated by the New York State or CUNY. We will notify you as soon as possible, and we thank you for your continued flexibility and partnership.

Best wishes,

Betsy

Elizabeth Field Hendrey

Provost and Vice President for Academic Affairs

Queens College CUNY

https://provost.qc.cuny.edu

May 19: Blackboard outage on May 19

As many of you are aware, CUNY experienced a Blackboard outage yesterday morning (May 19), from 8:18 am to 10:49 am. CUNY’s Office of Computing and Information Services is monitoring the situation and will report on the cause as soon as they know more. We are mindful of the stress caused by this outage to you and your students.

If you need assistance related to the outage (or related to any other aspect of Blackboard), please connect with QC Blackboard support at bbsupport@qc.cuny.edu.

If your students were impacted by the outage, we ask that you consider the following recommendations:

    1. Allow students to retake exams at another time, or provide a time extension for the submission of a final assignment.

    2. Extend final assignment deadlines if the outage might have caused your students to lose work.

Remember that rescheduling exam times could pose a challenge to some of your students due to work, personal, or family responsibilities or access to the Internet or technology, so we ask that you provide flexibility.

Although there are only a couple more final exams days left this semester, if you still have an online exam to administer, consider some ways to preemptively address potential technical disruptions:

    1. If your exam requires logging in at a specific time, you should log in at that same time to ensure the interface is available as you intended.

    2. Establish a way for your students to reach out to you outside of Blackboard (e.g., via direct email) in case they run into a problem logging in.

    3. Have a contingency plan should the platform be completely unavailable.

We thank you for your patience and compassion with this outage, and more generally throughout this semester. Please let me know if you have any questions.

Best wishes,

Betsy

Elizabeth Field Hendrey

Provost and Vice President for Academic Affairs

Queens College CUNY

https://provost.qc.cuny.edu

May 15: As we approach the end of the semester

As the semester comes to a close, I want to thank you for your dedication to our students and the Queens College Community. I know that this has been a very stressful semester for all of us. The Queens College Psychological Center is offering a series of webinars designed to promote healthy coping during this COVID-19 pandemic and the NYC transition to re-opening. Webinars are open to all faculty and staff: Queens College Psychological Center COVID19 Webinars

I’d also like to take a minute to share a few useful end-of-semester reminders.

There will be no student evaluations this semester. Given the abrupt transition to online teaching as well as the impact of COVID-19 on faculty and student lives, we did not feel that it would be fair to faculty. We are conducting a general student survey to learn what worked and didn’t work so that we can improve our online education going forward.

Some things to keep in mind as you prepare for final exams:

Online exams and quizzes. The link below provides some tips regarding online exams to help you design assessments that are effective in deterring academic dishonesty but also effective in providing students with flexible ways to test their learning: https://provost.qc.cuny.edu/guidance-for-faculty#h.p_sQVo8vDsUPyA

Religious accommodations. Ramadan is being observed through May 23 and there may be other religious observances during the close of the academic year. Students who are unable to participate in a scheduled final exam or other class activities because of a religious belief must be given the opportunity to make up the exam or an equivalent assignment. Queens College is committed to a policy of equal access and opportunity for all its students, consistent with New York State Education Law and the CUNY Policy of Equal Opportunity and Non-Discrimination.

Flexible Grading Policy. The University’s Special COVID-19 Flexible Grading Policy (https://www.cuny.edu/coronavirus/credit-no-credit-policy/) is designed to provide students flexibility as they navigate the challenges associated with the move to distance learning and the effects of NYC’s social distancing guidelines on their personal lives. Students have the option to choose a credit/no credit (CR/NC) grade for any of their courses, and will have 20 days after final grades are submitted to make this decision (students with INCs will have 20 days after the final grade is submitted). Please refer students with questions to the information for students page developed by CUNY Central (https://www.cuny.edu/coronavirus/credit-no-credit-policy/student-information/), and remind them to seek out advice if they have questions about how a CR/NC may affect their major, their financial aid, or their applications to graduate programs. For more details on the policy, for a complete list of grade definitions, and for a reminder of grading procedures (grades are due May 28): https://provost.qc.cuny.edu/flexible-grading-policy

I cannot thank you enough for all you have done in rising to the challenges posed by the pandemic.

Wishing you health and safety,

Betsy

--

Elizabeth Field Hendrey

Provost and Vice President for Academic Affairs

Queens College CUNY

https://provost.qc.cuny.edu

May 11: Important links and information

I hope the end of the semester is going well. I know that both CUNY and Queens College have sent out many email communications with important information that impact you and your students. Admittedly, I know how difficult it can be to keep track of the emails and information. Therefore, I wanted to email you some important links (below) that attempt to centralize all of the information and provide you with information about faculty online training opportunities.

Below are some useful sites with important information:

1. Queens College’s https://provost.qc.cuny.edu site provides links with important information including:

a. resources for students

b. guidance for faculty

c. studying & working remotely

d. troubleshooting and tech support

2. QC’s https://keepteaching.qc.cuny.edu website includes useful information posted by the Center for Teaching and Learning including details about the “Best Practices for Teaching Online” training workshops

As you may have heard, on 3/22/20, the College P&B adopted online teaching guidelines which require new instructors of online courses (both adjunct and full-time faculty) to have taken a course on online instruction before teaching an online course. Previous online teaching experience may be substituted for this requirement with approval of the Chair and Dean - to request a waiver please complete this form: https://forms.gle/htm6evX5NWdnjb1e6

Note: Teaching online in Spring 2020 following the move to online necessitated by the COVID19 crisis does not automatically constitute previous online experience.

Links to the 2 upcoming CTL “Best Practices for Teaching Online” training courses are below (more will be added in July & August). Please do not register for a session until your department chair has confirmed your teaching assignment.

To register for the May 15-29 workshop, please submit the following form no later than May 13, 2020: https://bit.ly/35wbBy8

To register for the June 1-15 workshop, please submit the following form no later than May 29, 2020: https://bit.ly/35HnH7X

3. CUNY's Faculty Affairs website (https://www.cuny.edu/academics/faculty-affairs/faculty-related-academic-continuity-guidance/) now has a link with all of the important faculty-related continuity guidance information, including, but not limited to:

a. details of the CR/NC grading policy

b. tenure clock extension request

c. proctoring distance learning exams

d. accessibility resources

e. research continuity

As always, I thank you for all that you’ve done for Queens College and for our students throughout these trying times. Please do continue to be kind to your students, and to yourself - these truly are stressful times. Remember, if you need anything, or have any questions, do not hesitate to reach out.

Betsy

Elizabeth Field Hendrey

Provost and Vice President for Academic Affairs

Queens College CUNY

https://provost.qc.cuny.edu

May 8: Fall semester teaching--conversion to online or hybrid

Email sent to department chairs


Dear Colleagues,

Many of you have been asking about whether it is acceptable for faculty to convert their fall courses to hybrid, partially or fully online, given that students have already enrolled in these courses. With the permission of the chair and dean, and provided that currently enrolled students are notified, this is permitted, and is an option that can be offered to all faculty if you wish. We have verified that veteran students, who normally have limits on taking online courses, are exempt through Fall 2020.

Given the uncertainty about the course of the pandemic, and out of an abundance of caution, I strongly encourage you to prepare to offer a significant portion of the fall curriculum in this way. Although we do not know what social distancing precautions will be in effect, I think we can reasonably expect that we will need to reduce our campus presence to keep faculty, staff, and students safe. We should give preference to activities like art studios and science labs that require an on-campus presence. Given the budget constraints that we face, we should examine innovative teaching arrangements that also address costs.

We also need to keep in mind the possibility that a resurgence of the coronavirus may necessitate making all of our offerings online again, which is why it is prudent to make these preparations now. With that in mind, hybrid and partially online courses should have a Plan B to convert to fully online.

In-person classes should be offered in a web-enhanced format, as a precaution. Instructors should have a plan B if a switch to online occurs, and all students must demonstrate that they can access the chosen platform. In person classes must also address social distancing while taking our budget constraints into account.

Note that according to the online policy we just passed, all faculty teaching online for the first time must receive training. We will shortly send out links to the CTL sessions—we will be offering more in May, and over the summer. Faculty who taught online this term but not previously may receive a waiver with approval of you and your dean, but are otherwise mandated to do it.

We do not yet know whether CUNY will mandate a particular format for the fall semester, nor what the state guidelines will be for social distancing in the workplace, but we should be ready to reduce our physical presence on campus by careful preparation of the fall schedule. We will, of course, observe the likely guidelines, on behalf of everyone’s health and safety.

Thank you for everything you are doing for the College, our faculty, staff and students.

Betsy

Elizabeth Field Hendrey

Provost and Vice President for Academic Affairs

Queens College CUNY

May 5: Important information about flexible grading policy

As you know, on March 30, the Board of Trustees approved the University’s Special COVID-19 Flexible Grading Policy. This policy was enacted per the recommendation of the Office of Academic Affairs (OAA) and informed by consultation with campus presidents and deans, the University Faculty Senate, and the University Student Senate.

The Flexible Grading Policy was enacted to provide students maximum flexibility as they navigate the challenges associated with the University’s move to distance learning and the effects of our City’s social distancing guidelines on their personal lives. Please understand that all students have the ability to opt in to utilize this policy for any and all of their CUNY courses, including undergraduate, graduate, and doctoral courses, with the exceptions of the CUNY School of Law and the CUNY School of Medicine. It is obligatory that all colleges adhere to this new grading policy.

A faculty member does not award a CR/NC grade to the student. CR/NC is a choice that students will make in CUNYfirst after they have seen the letter grades that they have earned. Please be aware that our students are instructed to partake in a rigorous advisement process regarding the new grading policy; therefore, they will be making an informed decision when choosing whether to opt in or not.

I strongly suggest you familiarize yourself with the policy (https://www.cuny.edu/coronavirus/credit-no-credit-policy/) and read over the FAQs (general: https://www.cuny.edu/coronavirus/credit-no-credit-policy/faq/; for faculty: https://www.cuny.edu/academics/faculty-affairs/faculty-related-academic-continuity-guidance/), which are updated frequently and posted on the CUNY Coronavirus Update site (https://www.cuny.edu/coronavirus/).

As always, I thank you for your perseverance, flexibility, and commitment to your students’ academic success during this challenging time.

Sincerely,

Besty

Elizabeth Field Hendrey

Provost and Vice President for Academic Affairs

Queens College CUNY

https://provost.qc.cuny.edu

April 21: Academic integrity, student conduct, and distance learning

We hope this message finds you well. We are sharing a communication below from Emanuel Avila, our Academic Integrity Officer, which provides some information about academic integrity and student conduct policies, and their application in the context of online teaching and learning. Links to CUNY policies are provided in his communication, as well as here: https://provost.qc.cuny.edu/guidance-for-faculty/policies

Please remember, if there is anything you need during these trying times, do not hesitate to let us know.

Thank you,

Besty

Elizabeth Field Hendrey

Provost and Vice President for Academic Affairs

Queens College CUNY

https://provost.qc.cuny.edu

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To: Queens College Faculty

From: Emanuel Avila, Academic Integrity Officer (emanuel.avila@qc.cuny.edu)

Re: Academic Integrity, Student Conduct, and Distance Learning

Dear Faculty Members,

As the college transitions into a distance-learning format for the remainder of the Spring 2020 semester, the Office of Student Conduct would like to remind all faculty and staff about student expectations, especially while on-line classes are in sessions. All registered students are expected to follow all QC and CUNY rules and regulations, in particular the Code of Conduct, Academic Integrity Policy, Sexual Misconduct Policy, and CUNY’s Policy on Acceptable Use of Computer Resources , during this period. Any student found to be in violation of these policies will face disciplinary action.

If a faculty member suspects that a student has violated the Academic Integrity Policy, they can report the violation using QC’s Academic Integrity Violation Form. Complaints about student conduct that do not fall under the Academic Integrity Policy may be reported to the Office of Public Safety or by sending an email to the Office of the Vice President for Student Affairs (VPSA@qc.cuny.edu). Once a complaint has been received, the student judicial officer will review, investigate, and adjudicate the matter.

We understand that there may be some challenges faced during this time when classrooms are going virtual. To assist faculty, we have provided some recommendations that may help avoid cases of academic dishonesty:

  • Faculty should consider posting all related policies on their syllabus and Blackboard, especially the Academic Integrity policy.

  • Students should be made aware that certain websites, like Chegg.com, may not be used for class assignments, unless authorized by the professor. Students who use Chegg.com or other similar websites may be able to obtain an unfair advantage over other classmates. Gaining an unfair advantage is a policy violation.

  • Under the Academic Integrity Policy, professors are required to speak with students when they suspect a violation has occurred. Speaking to a student can assist in resolving a possible violation, and both professors and students may be able to come up with a resolution that addresses the infraction.

  • Faculty should continue to use plagiarism detection software like SafeAssign and Turnitin.

  • The QC Writing Center (https://sites.google.com/qc.cuny.edu/qcwritingcenter/home) can be a great tool that can help students who need assistance with assignments.

  • Professional expectations should be considered and expected from students, such as the use of proper language, wearing adequate attire during video conferences, and being mindful of backgrounds that may or may not be distracting to others, when using virtual tools like Skype, Zoom, and others.

Knowing and presenting some of these ideas in a virtual classroom, can assist with the overall transition, and completion of this semester. We want our students and faculty to know that we are here to support them, while we take on this challenge and get through this crisis.

We encourage you all to continue practicing social distancing and personal safety during this time.

If there are any questions or if additional assistance is needed, please email the Office of the Vice President for Student Affairs at VPSA@qc.cuny.edu.

Thank you!

Emanuel Avila

Academic Integrity Officer

Queens College

April 18: Updates

Now that we have returned to classes after our shortened spring break, I write to update you on some developments, and to emphasize some to-dos that we don’t want you to overlook.

Appointment of our New President. At the March 30 meeting of the CUNY Board of Trustees, Frank Wu was named as the new President of Queens College, effective July 1, 2020. Wu, the William L. Prosser Distinguished Professor at University of California Hastings College of the Law, holds a BA in writing from Johns Hopkins University and a JD from University of Michigan Law School. He will be the first Asian American president of Queens College. Prior to joining UC Hastings as chancellor and dean, an office he held for five years, he was the dean of Wayne State University Law School in Detroit; he was the first Asian American in both of those leadership roles.

Final Exams. The last day of classes is still May 14th and the final exam period is the same as originally scheduled, May 16-22. The final exam schedule is posted in CUNYfirst (Faculty Center, look for My Exam Schedule). Please inform your students, if you haven’t already, about the time and format of your online final exams or final assignments. If you choose to have a synchronous final exam, it must be held during your scheduled exam period: you may not schedule a synchronous exam at any other time. You may instead opt for an asynchronous final exam, or use other final assignments, papers, or projects that do not require the use of your designated final exam period. Some advice about administering exams online is here: https://provost.qc.cuny.edu/guidance-for-faculty#h.p_CpgNrXJ2LAun.

Summer. CUNY has made the determination that all summer classes will be online. If you are teaching this summer, you will hear from us with information about available training and support, and with our request for your plan for how you will deliver your instruction online (synchronous or asynchronous mode, learning management system or platform you will use, special technology or subscription requirements for your students), so we can inform your students and better prepare to support you.

Helping Students. On March 18, we asked that you let us know whether there are students who dropped out of sight when your class switched to an online format. Thank you for your diligent help. To date, from your feedback, we have messaged close to 500 students, and we will continue to try and connect them with available resources. As the semester goes on, students may continue to have issues with illness, job loss, or other disruptions. Please let us know if there are students you cannot reach or about whom you have other concerns, so we can reach out and endeavor to assist. To report a student that we should contact, please use this form: https://forms.gle/p53MecW3NTLN9ioC8

CUNY is also asking for your help in identifying the areas where students need assistance, so we hope that you will take five minutes to fill out this survey, https://forms.gle/7zbpngMTaKrUGf4X9​, to share the kinds of concerns you have been encountering.

We ask for your compassion and understanding - our students are going through a lot right now.

As always, stay safe and well, and thank you for your efforts on behalf of Queens College and our students.

Betsy

Elizabeth Field Hendrey

Provost and Vice President for Academic Affairs

Queens College CUNY

https://provost.qc.cuny.edu

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Resources and strategies for instructional continuity: http://keepteaching.qc.cuny.edu

University updates: http://cuny.edu/coronavirus

QC updates: http://www.qc.cuny.edu/coronavirus

April 15: Summer 2020

Email to Department Chairs

Dear Colleagues,

As you know, CUNY has announced that Summer 2020 classes will be conducted online. I will be sending a more detailed email shortly to talk about the conversion. However, I am hearing about class cancellations rather than organizing summer classes as online offerings and this concerns me greatly.

First, we are likely to have many students who have to drop classes this term or take the no credit options due to their personal circumstances. We need to assure them that we have robust summer options so that they can complete their degrees.

Second, we face an extremely difficult budget situation due to the COVID19 crisis and its impact on the NYS budget. We are meeting with the P&B Budget Committee this Friday and will brief the P&B on this next week, but it is critical to the College that we maintain and even increase summer enrollments. If we see a large number of cancellations and consequent loss of revenue, we may not be able to proceed with those faculty hires that we had authorized.

Please do not take any action on summer classes without consulting with your dean and with me. If a class truly cannot be converted to an online class, consider substituting another class that does work. Adding classes and increasing section sizes will also be important.

Thank you for your help. It is essential as we endeavor to meet the needs of our students and steer the College through these challenging times.

Betsy

Elizabeth Field Hendrey

Provost and Vice President for Academic Affairs

Queens College CUNY

March 26: Clarifications regarding Recalibration Period

Many questions have come in about the recalibration period, and I’m writing to address some of them. This was a decision made at the system level to benefit students who were experiencing difficulties with the transition to distance learning, and we will abide by it. Let me reiterate how much we appreciate all that you have done to ensure that your students’ education continues even in these tumultuous times.

We cannot make exemptions for individual faculty members; the result would be too confusing for students. That being said, there are many things you can do during the recalibration, March 27 through April 1. Use the time to:

  • record a class and have students watch on their own during or after recalibration period, with any related assignment due date well after recalibration period;

  • make an exam available, with a due date well after recalibration period;

  • announce an assignment, with a due date well after recalibration period;

  • check in with students to confer about their progress on assignments or to address any problems they may be having with your class;

  • make yourself available for office hours.

But there are certain activities that may not take place between March 27 and April 1, including:

  • have an exam or an assignment due date;

  • live broadcast your class;

  • have a required check-in.

I understand that some of you have concerns about the fact that the shortened spring recess means that some of the days of Passover are now instructional days. You may make any changes necessary in the timing of your course to accommodate your own religious beliefs. Students in your classes need to be given the same flexibility. Queens College is committed to a policy of equal access and opportunity for all its students, consistent with New York State Education Law and the CUNY Policy of Equal Opportunity and Non Discrimination. Students who are not participating in on-line courses because of a religious belief must be given the equivalent opportunity to make up any examination or study requirements missed because of such observance on any particular day or days. In the context of online courses, don’t schedule deadlines for assignments or exams between April 13 and 16, without offering makeup options or extensions to any students who will need them. Additionally, if synchronous online classes are held during April 13-16, recordings must be available until well after April 16. (As an aside, I am hearing of faculty that are keeping recordings available for only 24 hours after the live stream. Given all the disruptions to our students’ lives, this is not recommended. Keep recordings available for at least several days after the class.

We have set up an emergency website at https://provost.qc.cuny.edu, where we’re tracking information about this crisis and where we provide guidance and resources for you and your students.

Once again thank you for your dedication, and for your understanding.

Stay safe and healthy,

Betsy

Elizabeth Field Hendrey

Provost and Vice President for Academic Affairs

Queens College CUNY

https://provost.qc.cuny.edu

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Resources and strategies for instructional continuity: http://keepteaching.qc.cuny.edu

University updates: http://cuny.edu/coronavirus

QC updates: http://www.qc.cuny.edu/coronavirus

March 24: Recalibration period: March 27-April 1

Earlier today CUNY instituted a “recalibration period” from March 27-April 1, with distance instruction to resume April 2. Spring break is being shortened to April 8-10. If you did not receive the email, the memo can be found here: https://www.cuny.edu/coronavirus/.

Please note that faculty or students who have religious observances during the period of time that was originally spring break may request accommodation, according to State law.

The reason for the recalibration period is reports from many campuses of students having great difficulty adapting to online learning, students (and faculty) with no devices and no Internet, students in synchronous classes and a household with one shared device, etc. The recalibration period is intended to give time to try to solve these problems---which exist at Queens as well, though possibly not as extensively as at other colleges. CUNY has been able to obtain a number of tablets that will be distributed to the campuses in proportion to student financial need, and given out to students during the recalibration period. Classes may need to be revised to better accommodate student issues.

Another development for us to bear in mind is that the dormitories at three campuses, CSI, CCNY, and Hunter, are being emptied and will be used by the State and National Guard for medical facilities. Although the Summit is not being used in this way, we are taking in the students displaced by this who have nowhere else to go, and any Summit residents who do have a place to go must vacate by this Thursday to make room.

This recalibration period is not optional. No instruction is to take place during this period: please don’t schedule tests or due-dates for assignments.

You won’t lose any days of instruction; they are offset by the shortened spring break. The only lost days of instruction were the instructional recess, and instructors should have arranged their syllabi to make up that time. If your class is going well, that’s great. I would ask that you take the time to reach out to your students and make sure that they are not encountering problems. If you yourself are having problems with Internet access or computers, please reach out to your chair. Now is also a good time to fine tune your courses, having had a chance to see what works and what doesn’t.

If you teach a class that is cross-listed with the Graduate Center: the GC calendar did not change, so please work out arrangements with your students.

I do know that this is an inconvenience but the University has made this decision out of concern for disadvantaged students.

As always, stay safe and healthy,

Betsy

Elizabeth Field Hendrey

Provost and Vice President for Academic Affairs

Queens College CUNY

http://www.qc.cuny.edu/Provost

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Resources and strategies for instructional continuity: http://keepteaching.qc.cuny.edu

University updates: http://cuny.edu/coronavirus

QC updates: http://www.qc.cuny.edu/coronavirus

March 23: Implementing the Governor's pause order

As you know, pursuant to the Governor’s pause order, effective Monday, March 23, all remaining in-person courses are suspended. This applies to all undergraduate and graduate courses which had not yet converted to distance-learning modes. If at all possible, these courses must be converted to distance learning as well. If it is determined, in consultation with your chair and dean, that a course cannot be converted, the course can be suspended, to resume when the situation improves and the pause is lifted.

Effective Monday, March 23, all research projects must ramp down/suspend unless they can be conducted remotely and all colleges shall activate their corresponding emergency protocols related to animal care, equipment, etc.

What does this mean for faculty access to campus? This week and next, access to campus will be by appointment only, with prior approval from me, your dean, and your chair, and only if it is necessary (a) to retrieve items necessary for teaching remotely, (b) to ramp down a research project, or (c) some other urgent need. The exact time, location of your visit must be specified, and the duration. Examples of requests that will not be granted include watering or picking up plants, picking up personal belongings, etc. Should you need this emergency access, please send your request to your chair ASAP (for tomorrow) and ASAP and at least 24 hours before you need access (for other days).

Appointments are possible Tuesday-Thursday, 1-4pm, this week (March 24, 25, and 26) and next week (March 31, April 1, and April 2).

This protocol is necessary because Public Safety must escort you to and from your office. For your safety, only two individuals at once can be allowed in the guardhouse, and a limited number of Public Safety officers can be spared as escorts. Additionally, B&G has to clean after each visit. Any visitor entering a building will touch touches general surfaces to and from the front door to their workspace. Potentially, if the visitor is carrying a virus, the visitor could leave it when coming into contact with common surfaces, posing the possibility of transferring it to someone else using same general access point, door, elevator, railing, etc. Public Safety and B&G are already overtaxed, so only emergency access is possible.

We have heard of employees of the College being stopped by the NYPD. Please carry your College ID identifying you as a State employee and the email from me authorizing the visit.

After next week, no further access to campus will be possible until further notice except for essential personnel as defined above—animal care, etc.

My thanks again for your understanding in a very difficult time.

Stay safe and healthy,

Betsy

Elizabeth Field Hendrey

Provost and Vice President for Academic Affairs

Queens College CUNY

http://www.qc.cuny.edu/Provost

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Resources and strategies for instructional continuity: http://keepteaching.qc.cuny.edu

University updates: http://cuny.edu/coronavirus

QC updates: http://www.qc.cuny.edu/coronavirus

March 22: First few days of the switch to online

We are surviving through the first few days of the big switch, and I want to thank you and all of your colleagues for your unwavering efforts to support our students. Over 99% of our courses went online, and academic departments have switched to remote operation. But we face new challenges with the governor’s order announced last week. On campus research is being ramped down or suspended, and the remainder of the courses must transition or suspend teaching. These are very difficult times for Queens College.

Thank you to Michelle Fraboni, Nathalia Holtzman, and the rest of the team at our Center for Teaching and Learning for their tireless efforts. They stand ready to help as you continue to adapt and refine your courses:

• Support: https://keepteaching.qc.cuny.edu/support

• Resources: https://keepteaching.qc.cuny.edu/additional-keep-teaching-resources

• Online drop-in hours: https://keepteaching.qc.cuny.edu/workshops/virtual-office-hours-calendar (including tomorrow, Monday, March 23, from 9:30am to 4:30pm)


Thank you also to our CIO Troy Hahn and other colleagues in ITS in helping students and faculty get connected to the tech they need to do their work online.

• ITS Help Desk: https://www.qc.cuny.edu/Computing/helpdesk/Pages/Welcome.aspx (live chat or phone support available)

• Systems status page: https://www.qc.cuny.edu/Computing/Pages/New.aspx

We remind you to be kind and flexible with your students. Like all of us, they are living through a moment in history that is completely unfamiliar and filled with uncertainty. Some are having a hard time accessing the right tech and setting up their accounts; some may only be able to work on a phone or a tablet for now; some are experiencing difficulties that may include children home from school, loss of income from unexpected layoffs, and unpredictable workload for those who are employed and are transitioning to working from home. So be flexible with deadlines, use asynchronous methods to deliver your content (recorded lectures, discussion boards), use tools that will be compatible with different kinds of devices, and actively encourage your students to report on the issues they are having.

And be kind and flexible with yourself. Take some time every day to practice self-care and clear your mind. We’re inspired by something that Emilia López (Chair of Education and Community Programs) sent to her faculty:

We are all being challenged ourselves to learn new tools and teaching strategies. The plus will be that we will come out of this with a new set of skills that we can continue to sharpen. We can also serve as models for our students as they venture into new paths for their futures during such difficult times. We have to be hopeful and instill that hope in them.

I think we can all listen to those words.

Stay safe and healthy.

Betsy

Elizabeth Field Hendrey

Provost and Vice President for Academic Affairs

Queens College CUNY

http://www.qc.cuny.edu/Provost

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Resources and strategies for instructional continuity: http://keepteaching.qc.cuny.edu

University updates: http://cuny.edu/coronavirus

QC updates: http://www.qc.cuny.edu/coronavirus

March 18: Instructional recess ends, distance learning begins

Dear colleagues:

I am writing to you on the eve of the big switch to distance learning. I thank those of you who have filled out your course continuity plans (we have > 93% enrollments accounted for!). You will receive an email notification when your plan is approved, and your chair or dean may have already notified you about approval.

If you have not submitted your plan, it is extremely important that you do so today (March 18), http://bit.ly/keepteachingqc. We MUST know that we are assuring the continuity of student instruction.

You may have already read President Tramontano’s update today: the campus is closed tomorrow March 19 and Friday March 20, but the switch to distance learning is taking place as scheduled.

Have you already reached out to your students to let them know how the class will be conducted for the remainder of the semester? Once we restart classes in distance mode, we strongly urge you to do a low-stakes assignment due right away, so that you can verify that students are able to access your course online.

We encourage you to choose asynchronous instruction now, as students (and you) get used to this new mode of teaching, and remind you that should you prefer to try a synchronous online meeting you must not change the meeting day or time of your class and you must come up with a way for students to review the session if they are unavailable (for example, record the session). If you do choose to go synchronous, you may not penalize students if they are unable to participate in synchronous sessions.

Please pass on names and IDs of any students that you know are not able to access the course or are having other difficulties, by using this form: https://forms.gle/p53MecW3NTLN9ioC8, so that we can help.

We know this is an unprecedented and difficult time. If you need help, please reach out. You are not alone. Your chair or dean can point you to faculty experts who can help. CTL can also provide assistance, and we in the Office of the Provost are here to support you as well.

Finally, it’s a stressful time, but we need to take the time to laugh too, so here for your enjoyment is this link. With all of us working together, we will make it through this and get our students through.

Betsy

Elizabeth Field Hendrey

Provost and Vice President for Academic Affairs

Queens College CUNY

http://www.qc.cuny.edu/Provost

---------------------

* Submit continuity plan BY MARCH 18! http://bit.ly/keepteachingqc

(And thank you if you have already submitted it.)

* Resources and strategies for instructional continuity: http://keepteaching.qc.cuny.edu

* University updates: http://cuny.edu/coronavirus

* QC updates: http://www.qc.cuny.edu/coronavirus

March 16: Keep calm and teach on

March 26:

March 11: Moving courses to distance education format: submit course continuity plans by Monday, March 16

Dear colleagues:

As you have heard from Chancellor Matos Rodriguez (https://www.cuny.edu/coronavirus/) and Interim President Tramontano (http://campaign.r20.constantcontact.com/render?m=1103033957415&ca=7933d7fc-da3b-4ef5-8198-4459e865fffe), the University has issued a five-day instructional recess from March 12 to 18. There will be no physical classes on campus, as we ready ourselves to deliver classes via distance-learning for the remainder of the spring semester. The campus will remain open and current online courses will not be interrupted.

In order to keep track of changes in mode of instruction and in order to identify places where you need our support, we are asking all faculty teaching this semester to develop plans to convert their courses to a distance education format and submit them as soon as possible and no later than March 16.

Please complete this form, http://bit.ly/keepteachingqc, to request approval of your plans to transition your courses to distance education, from now until the end of the semester. If there are further questions about your plans, your chair or dean will reach out to you. The complete text of the form is here, for your reference: http://bit.ly/2W11v5M.

If you are teaching a course listed as FO (fully online) or O (online) in CUNYfirst, please indicate this on the form, and you should continue teaching as planned.

You can find very useful tips and strategies for transition to distance education at https://keepteaching.qc.cuny.edu. Both the Center for Teaching and Learning and the ITS Help Desk will have expanded hours to provide support. Please note: all in-person CTL workshops will continue as scheduled. If you are unable to attend an in-person workshop, resources will be made available on the above-referenced website. We will send a follow up email shortly with contact information and other useful links to assist you in the transition.

Thank you for all your hard work in helping us to assure continuity of instruction for our students while keeping our faculty, staff and students safe. We are here to support you in this effort. Please do not hesitate to reach out if you have any questions.

Sincerely,

Betsy Hendrey

Elizabeth Field Hendrey

Provost and Vice President for Academic Affairs

Queens College CUNY

http://www.qc.cuny.edu/Provost

Dear colleagues:

As you will have just heard in the QC Mailer from President Tramontano, Queens College will reopen tomorrow. As has been indicated by the guidance that has been sent to us by CUNY, when we do reopen, we should do so with as little physical presence on campus as possible.

Classes will restart March 19, with as many online as possible. The advice I gave previously still holds: classes should be online unless they are really only possible face to face. In that case, they may be held on campus but students may not be penalized if they decline to come to campus; faculty must provide an alternative assignment or make other arrangements. A reminder that course conversion plans are due today (http://bit.ly/keepteachingqc) and must be approved by your chair and dean.

Faculty members, or students, who need access to labs to carry out their research, or research classes, are permitted to do so, but should practice as much social distancing as possible. Faculty and staff who need access to campus in order to either shut down or transfer campus based research, or access materials to take home from their offices may do so. We are also going to be switching as many services as possible to online, and arrange for as many staff as possible to telecommute, including part-timers. Any telecommuting plans must be approved by a supervisor.

Because the COVID 19 case was in the library, to observe full precautions, the physical library will remain closed until further notice, but many services are available remotely.

The library will continue to provide the following services remotely:

  • Information and research chat services in real time

  • ​Implementation of remote research consultations

  • Virtual synchronous and asynchronous information literacy

  • Document delivery services to our borrowing community

  • Support for remote access issues

  • Support with making course content available

Additionally, the Library is collaborating with CTL to enhance support for online learning:

  • ​Library faculty and staff currently being trained in Blackboard Basics to provide real-time one-on-one support

  • Library offering remote workshops on digital tools to support online learning

Computer labs in the I-Building will be open for faculty and student use. Additionally, on a limited basis, we can arrange for use of smart classrooms for any of you who do not have computer access at home.

If you suspect that you have been exposed to the Coronavirus or are experiencing symptoms, please see CUNY guidelines about when to self-quarantine and what other steps to take. My office should be notified, and a webform notification filed via the website.

Finally, we are hearing from quite a few students who have been receiving emails from faculty, but not their QC email, and they are calling to ask “is this spam?” or “should I open this?” Please be sure to use your QC email to communicate with your students to avoid this problem.

I continue to hear amazing stories about what our faculty and staff are doing to support students! Keep it up and please let us know if we can be of help. To quote a mailer today from the Grad Center, “Keep Calm and Teach On!”

Betsy

Elizabeth Field Hendrey

Provost and Vice President for Academic Affairs

Queens College CUNY

http://www.qc.cuny.edu/Provost

---------------------

* Resources and strategies for instructional continuity: http://keepteaching.qc.cuny.edu

* Submit continuity plan by March 16: http://bit.ly/keepteachingqc

* University updates: http://cuny.edu/coronavirus

* QC updates: http://www.qc.cuny.edu/coronavirus

March 16: Keep calm and teach on

As you will have just heard in the QC Mailer from President Tramontano, Queens College will reopen tomorrow. As has been indicated by the guidance that has been sent to us by CUNY, when we do reopen, we should do so with as little physical presence on campus as possible.

Classes will restart March 19, with as many online as possible. The advice I gave previously still holds: classes should be online unless they are really only possible face to face. In that case, they may be held on campus but students may not be penalized if they decline to come to campus; faculty must provide an alternative assignment or make other arrangements. A reminder that course conversion plans are due today (http://bit.ly/keepteachingqc) and must be approved by your chair and dean.

Faculty members, or students, who need access to labs to carry out their research, or research classes, are permitted to do so, but should practice as much social distancing as possible. Faculty and staff who need access to campus in order to either shut down or transfer campus based research, or access materials to take home from their offices may do so. We are also going to be switching as many services as possible to online, and arrange for as many staff as possible to telecommute, including part-timers. Any telecommuting plans must be approved by a supervisor.

Because the COVID 19 case was in the library, to observe full precautions, the physical library will remain closed until further notice, but many services are available remotely.

The library will continue to provide the following services remotely:

  • Information and research chat services in real time

  • ​Implementation of remote research consultations

  • Virtual synchronous and asynchronous information literacy

  • Document delivery services to our borrowing community

  • Support for remote access issues

  • Support with making course content available

Additionally, the Library is collaborating with CTL to enhance support for online learning:

  • ​Library faculty and staff currently being trained in Blackboard Basics to provide real-time one-on-one support

  • Library offering remote workshops on digital tools to support online learning

Computer labs in the I-Building will be open for faculty and student use. Additionally, on a limited basis, we can arrange for use of smart classrooms for any of you who do not have computer access at home.

If you suspect that you have been exposed to the Coronavirus or are experiencing symptoms, please see CUNY guidelines about when to self-quarantine and what other steps to take. My office should be notified, and a webform notification filed via the website.

Finally, we are hearing from quite a few students who have been receiving emails from faculty, but not their QC email, and they are calling to ask “is this spam?” or “should I open this?” Please be sure to use your QC email to communicate with your students to avoid this problem.

I continue to hear amazing stories about what our faculty and staff are doing to support students! Keep it up and please let us know if we can be of help. To quote a mailer today from the Grad Center, “Keep Calm and Teach On!”

Betsy

Elizabeth Field Hendrey

Provost and Vice President for Academic Affairs

Queens College CUNY

http://www.qc.cuny.edu/Provost

March 16: Today's workshops, expanded support from ITS, and other updates

Dear Colleagues:

Thank you so much for all the work you’re doing to address the coronavirus crisis, as we convert the campus to distance education and move to telecommuting.

I know many of you have questions about accessing work materials in your offices as well as what areas on campus will be open once the closure ends, whether a few in person classes will still be permitted, etc. As soon as I have some answers, I will send out another message.

We have received plans for close to 2,000 sections, and we know you’re working hard on the rest. Please try to submit your plan by today. Your chairs and deans can provide guidance if you need it. Link for submitting your plan: http://bit.ly/keepteachingqc

As you explore solutions which may involve the use of personal student emails, please be sure that you choose options that involve verification of a student’s identity. For example, Blackboard verifies a student’s identity by CUNYfirst login. Google Classroom verifies a student’s identity using the Queens College CAMS login. Avoid setting up methods where you would communicate with a student to a non-college email or through a non-college system, since this would raise FERPA concerns.

CTL has a full schedule of virtual workshops all day today that began at 9:30am this morning, and will be ending at 9pm. They have also scheduled drop-in conversation hours at 10am and 1:30pm. More workshops will be scheduled for later this week: https://keepteaching.qc.cuny.edu/workshops. If you can’t participate, look for tips and other information at https://keepteaching.qc.cuny.edu.

The Political Science Department is running two online workshops later today: How to Transition your In-Person Class to Online During a Pandemic in 24 Hours or Less:

ITS is offering expanded help desk hours and has created some dedicated phone numbers:

  • Mo-Th 9AM-10PM, Fr 9AM-5PM , Sa-Su 9AM-1PM

  • Faculty helpline: 718-997-4900

  • General ITS hotline for students: 718-997-3000

ITS is also providing a VPN for secure remote access to on-campus computers (requires Windows 10 or Apple iOS 10.13.6). CUNY is providing Webex Meeting and Webex Teams licenses, which will last until June 7. For more information on the VPN and Webex licenses: https://www.qc.cuny.edu/Computing/Pages/New.aspx

Please let me know if you have any questions. I again want to thank you for your brave and persistent efforts during this difficult time. I am humbled by your commitment to our students, and want you to know that we’re here to support you. We’re all in this together.

Betsy

Elizabeth Field Hendrey

Provost and Vice President for Academic Affairs

Queens College CUNY

http://www.qc.cuny.edu/Provost

---------------------

* Resources and strategies for instructional continuity: http://keepteaching.qc.cuny.edu

* Submit continuity plan by March 16: http://bit.ly/keepteachingqc

* University updates: http://cuny.edu/coronavirus

* QC updates: http://www.qc.cuny.edu/coronavirus

March 15: Teaching resources update

Dear Colleagues:

I have been hearing feedback that some of you that do not have experience with distance learning would appreciate more tips on teaching. At the bottom of this email, I have included some links that may be helpful.

But first, take a deep breath. This is an overwhelming time for all of us. We thought you might appreciate the following excerpts from a piece that was shared with us—we don’t know the author so can’t give credit, but here it is:

Pedagogy in the Time of COVID19:

  1. Be kind to yourself and your students. Everyone is stressed, even if they’re playing cool. That includes faculty. And that’s OK.

  2. Let’s acknowledge that the quality of education may not be as good in alternative formats as it is in the pedagogical model we’ve actually planned for. That’s OK as well—we’re just trying to survive.

  3. Do not read about best practices for distance learning. That’s not the situation we’re in. We’re in triage mode. Distance learning, when planned, can be really excellent. That’s not what this is. Think about what you must cover and what might be expendable. Thinking you can manage best practices in a day or a week will lead to feeling like you’ve failed.

  4. You will not recreate your classroom, and you cannot hold yourself to that standard. Moving a class to a distance learning model in a few days’ time may preclude the possibility of excellence. Give yourself a break.

  5. Prioritize: what do students really need to know? This is really difficult, and, once again, the quality of teaching and learning may not be to the standards that you usually pride yourselves on. But these are not normal circumstances.

  6. Stay in contact with students, and stay transparent. Talk to them about why you’re prioritizing certain things or asking them to read or do certain things. Most of us do that in our face-to-face teaching anyway, and it improves student buy-in because they know content and delivery are purposeful.

  7. QC has pedagogical experts on academic technology that you may have only been dimly aware of until now. Be kind to these colleagues. They are suddenly very slammed.

  8. If you’re making videos, student viewership drops off precipitously at five minutes. Make them capsule videos if you make them. And consider providing a summary/transcription of your video to ensure accessibility for your students. Do not assume your audio is good enough or that students can understand without transcription. This is like using a microphone at meetings—it doesn’t matter if you don’t need it; someone else does and they don’t want to ask.

  9. Make assignments lower or no stakes if you’re using a new platform. Get students used to just using the platform. Then you can do something higher stakes. Do not ask students to do a high stakes exam or assignment on a new platform.

  10. Be particularly kind to your graduating seniors. They're already panicking, and this isn't going to help. If you teach a class where they need to have completed something for certification, to apply to grad school, or whatever, figure out plan B. But talk to them. Radio silence, even if you're working on a solution, is not okay.​

Useful Links

  • The Association of College and University Educators created a website with very easy steps to introduce faculty to distance learning: Online Teaching Toolkit, http://acue.org/online-teaching-toolkit/

  • Baruch’s English Department has created a site with very basic and easy-to-understand steps to transition to distance learning: https://blogs.baruch.cuny.edu/engdeptonlineteaching/

  • Many book publishers are making their online teaching and testing platform available to all students currently enrolled in a course in which the faculty member uses one of their books (whether or not students have purchased the book). Reach out to your textbook publisher to see if this is a possibility.

  • Many educators across the educational community have contributed to this google document with links to many free educational resources.

Last, but not least, the Keep Teaching at QC website has many more resources and information about workshops and webinars taking place today and over the next few days, as well as videos of webinars from the past couple of days: https://keepteaching.qc.cuny.edu/

Once again, thanks for everything you are doing to get us through this crisis. Please do not hesitate to reach out with questions or concerns.

Betsy

Elizabeth Field Hendrey

Provost and Vice President for Academic Affairs

Queens College CUNY

http://www.qc.cuny.edu/Provost

---------------------

* Resources and strategies for instructional continuity: http://keepteaching.qc.cuny.edu

* Submit continuity plan by March 16: http://bit.ly/keepteachingqc

* University updates: http://cuny.edu/coronavirus

* QC updates: http://www.qc.cuny.edu/coronavirus

March 12: Instructional continuity planning updates

Dear Colleagues,

I am following up on my email from last night to clarify a few things.

First, many of you have asked, and you should fill out one form per course, at http://bit.ly/keepteachingqc. Courses such as lab sections where sections are coordinated may refer to another section’s form rather than filling out the form completely, if the answers will be the same.

We have heard that some faculty are charging ahead and conducting online exams and other class activities this week. I understand the desire to keep classes going, but the instructional recess is intended not only for faculty to take the time to convert their classes, but for the chairs and the deans to review those plans, and also to give us time to assess student readiness to go online, whether because of concerns about computer and internet access, or special needs circumstances. Please feel free to set up your online platforms, test drive them, try out communications to students, etc., but online instruction is not to begin until March 19: students also need a chance to get ready.

You will receive an email telling you when your plan has been approved.

We are here to provide any assistance we can during this difficult time. Please feel free to reach out with any questions or concerns.

Sincerely,

Betsy Hendrey

Elizabeth Field Hendrey

Provost and Vice President for Academic Affairs Queens College CUNY http://www.qc.cuny.edu/Provost

---------------------

* Resources and strategies for instructional continuity: http://keepteaching.qc.cuny.edu

* Submit continuity plan by March 16: http://bit.ly/keepteachingqc

* University updates: http://cuny.edu/coronavirus

* QC updates: https://www.qc.cuny.edu/StudentLife/services/health/Pages/Coronavirus.aspx

December 10: Grading Info to Faculty From the QC Hub

Hi all,

Please see the email below sent to all faculty teaching in the Fall 2020 semester.

______________________________________________

SENT ON BEHALF OF QC HUB

Dear Colleague,

We hope you and your family are healthy and safe. We at the QC Hub continue to be available to provide you with all of our support and services remotely.

As the end of the Fall 2020 semester approaches, we write to notify you that grade rosters will be available, Monday, December 14. Please note that the deadline for submitting grades for both undergraduate and graduate courses is Wednesday, December 23rd at 11:30 pm (EST).

Grade rosters are accessible at http://home.cunyfirst.cuny.edu (HR/Campus Solutions->Self Service-> Faculty Center->My Schedule->Grade Roster). Look for the grade roster icon to the left of the class name). For step-by-step instructions, see our Faculty Center Grade Roster Manual: https://bit.ly/3bxgGHK.

Queens College employs several grades. It is important to acknowledge the differences among them and to assign the appropriate grade for each student's performance and attendance. For definitions of all grades, go to https://bit.ly/2jXc8m0.

To better assist you in the process of assigning grades, we have included a more detailed explanation of several of the somewhat ambiguous grades:

WU = A grade of "WU" is to be assigned to students who attended a minimum of one class, completely stopped attending at any time before final exam week and did not take the final exam.

INC = This is a temporary grade that may be assigned by faculty in consultation with the student when there is an expectation that the student can pass the course by submitting outstanding work no later than the last day of the following semester. Additionally, the INC grade can be used when a student has been absent from the final exam and a make-up exam is scheduled no later than the last day of the following semester, or its equivalent in calendar time, exclusive of Summer Session.

Faculty can also submit a PEN grade to facilitate the implementation of the procedures for imposition of sanctions related to academic integrity. The PEN grade is not available on faculty grade rosters but can be assigned via the PEN Grade Assignment Form at http://qc.cuny.edu/?id=JYE7.

A few reminders:

Spring 2020: Undergraduate students who receive an INC of PEN grade during the Spring 2020 Semester can opt-in to the CUNY Flexible Grading CR/NC Policy if they have completed the work by December 23, 2020 (Graduate students with an INC for Spring 2020 have until the end of Spring 2021).

Fall 2020: Students have until Sunday, December 13th Saturday, December 19 to officially withdraw from a course without academic penalty.

Please NOTE: Guidance on whether students can exercise an extension to the Spring 2020 CR/NC grading option to Fall 2020 is currently under review - additional guidance will follow.

We encourage you to test your CUNYfirst login credentials and resolve any issues immediately. If you have difficulty logging in, please refer to our troubleshooting guide at http://qc.cuny.edu/?id=5WPY. Most issues related to grading in CUNYfirst can be resolved by one of the methods in the troubleshooting guide. If you still cannot log in, please contact the ITS Help Desk at helpdesk@qc.cuny.edu.

Thank you in advance for your cooperation. If you have questions about grading policies or procedures, please contact Maksuda Khatoon in the QC Hub via email at mkhatoon@qc.cuny.edu. You may also communicate with us at qchub@qc.cuny.edu or via our live chat option available Monday through Thursday, 9 am to 5 pm and Friday 9 am to 1pm at https://www.qc.cuny.edu/registrar/Pages/Welcome.aspx.

Sincerely,

James J. Curry, Jr.

Interim Director of QC Hub & Registrar

Queens College

james.curry@qc.cuny.edu